Shipping

Postage costs

Normal postage options:

Standard shipping $10:00  Delivery between 5-10 business days

Express shipping $15.00  Delivery between 2-4 business days

International shipping $25.00  Standard shipping for international addresses*

*Note for US customers: unfortunately we do not ship to the United States.

Non-standard, heavy or large size options:

Registered post $30.00   Delivery between 5-10 business days. International shipping $25.00  Standard shipping for international addresses.

Where more than one product is bought, the postage rate will be based on the most expensive item listed.

Postage and handling

We use Australia Post services for deliveries Australia wide. 

Australia post delivery time-table (parcels only)

City	Days
Melbourne metro	2
Sydney metro	3
Brisbane metro	3
Adelaide metro	3
Perth metro	5
Tasmania	3
Darwin City & Suburbs	5

Origin: Melbourne

 

Pick-up at the Zoo Shop

Currently the only item available for pick-up from the Zoo Shop at Melbourne Zoo, Healesville Sanctuary and Werribee Open Range Zoo is the 2026 Member Dino Medallion. No other items available for pick-up at this time.