Shipping
Christmas 2023 Postage Cut-Offs
Within Australia (exc. Perth and Darwin):
- Standard - please order before Friday 15 December 2023*
- Express - please order before Monday 18 December 2023*
*Excludes items sent to/from Perth and Darwin
Perth and Darwin:
- Standard - please order before Monday 11 December 2023
- Express - please order before Friday 15 December 2023
International:
- Please order before Thursday 23 November 2023
We recommend placing your Christmas orders as soon as possible to avoid disappointment. All items ordered after the cut-off dates will be delivered as quickly as possible, but they may not arrive until after Christmas. Zoos Victoria cannot guarantee delivery of items prior to Christmas.
Postage costs
Normal postage options:
Standard shipping $10:00 Delivery between 5-10 business days
Express shipping $15.00 Delivery between 2-4 business days
International shipping $25.00 Standard shipping for international addresses.
Non-standard, heavy or large size options:
Registered post $30.00 Delivery between 5-10 business days. International shipping $25.00 Standard shipping for international addresses.
Where more than one product is bought, the postage rate will be based on the most expensive item listed.
Postage and handling
We use Australia Post services for deliveries Australia wide. Orders placed before 12pm (AEST) each working day will be shipped the same day with delivery generally several days later pending your location, see below.
Australia post delivery time-table (Parcels only)
| City | Days |
| Melbourne metro | 2 |
| Sydney metro | 3 |
| Brisbane metro | 3 |
| Adelaide metro | 3 |
| Perth metro | 5 |
| Tasmania | 3 |
| Darwin City & Suburbs | 5 |
Origin: Melbourne
Orders received over the weekend will be dispatched on the following Monday or at earliest day following.